Tips & Tricks
Canned Air: Although canned air can be very useful, it should never be used to blow into a Laser Printer, Copier or Fax Machine to remove loose toner or dust. Doing so, could result in an unnecessary service call. Toner and dust that normally lay inside the units causing no problems can be blown onto the mirrors, lens or into the laser unit causing print problems.
Printer On and shows Ready but won't print: This is a condition that often occurs in offices on a Monday morning. It can be caused by storms, power interruptions or voltage drops. Before calling for service, turn the printer off at the switch, (if equipped with a switch) unplug the printer and wait one full minute before plugging it back in and turning on. In some cases you may have to reboot the computer then repeat the steps above.
Light print from your Laser printer: This can also be a Monday morning condition. You leave the office only to find out the next day that your printer prints light and half tones barely show or are non-existent. Check that your “Toner Saver” mode has not been turned on. This will cause light print and loss of half tones.
Canon Image Class 600, 700, 800 or 1000 Series Copier Roller Cleaning Procedure: If you are not running this procedure, you could be headed for trouble. The procedure should be run every time you replace the toner cartridge. Consult page 5-2 of the Owners Manual for instructions on running it, or contact us and we will fax the instructions to you. We can not over stress the importance of running the Cleaning Procedure!